As the Facilitator, how to you make sure your desire for harmony doesn’t skew the process when debate may be beneficial / necessary? Or you might be just the opposite – how do you make sure your desire for debate doesn’t hinder agreement and moving forward?
Here are some things to consider:
(1) Explore potential areas of conflict in advance. Check with the client what is likely to be contentious and why. Inform yourself as much as possible about the potential conflict, and determine with the client what conflict needs to be carefully avoided (e.g. careful wording so as not to aggravate sensitivities) and where it is essential to address the source of the conflict in as safe a space as possible.